{"id":3,"date":"2020-06-04T20:58:08","date_gmt":"2020-06-04T20:58:08","guid":{"rendered":"http:\/?page_id=3"},"modified":"2025-08-01T10:49:10","modified_gmt":"2025-07-31T22:04:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/salvereginacenter.com\/home\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.<\/p>\n

The Salve Regina Center (the \u201cPractice\u201d) is committed to protecting your privacy. The Practice is required by federal law to maintain the privacy of Protected Health Information (\u201cPHI\u201d), which is information that identifies or could be used to identify you. The Practice is required to provide you with this Notice of Privacy Practices (this \u201cNotice\u201d), which outlines how we collect, use, and safeguard your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).<\/span><\/p>\n

Use of Electronic Health Records (EHR)
We utilize a HIPAA-compliant Electronic Health Record (EHR) system, TherapyNotes, to securely store and manage your health information. This system is designed to protect your data through encryption, secure access controls, and compliance with all applicable privacy regulations. The EHR helps us:Maintain accurate and secure treatment records<\/span><\/p>\n

Coordinate care efficiently
Ensure compliance with legal and ethical standards
Reduce the risk of unauthorized access to sensitive information
Your information in our EHR is accessible only to authorized staff and is not shared with third parties unless required by law or authorized by you.<\/p>\n

YOUR RIGHTS<\/p>\n

Your rights regarding PHI are explained below. To exercise these rights, please submit a written request to the Practice at the address noted below.<\/p>\n

To inspect and copy PHI.<\/p>\n

\u2022 You can ask for an electronic or paper copy of PHI. The Practice may charge you a reasonable fee.<\/p>\n

\u2022 The Practice may deny your request if it believes the disclosure will endanger your life or another person’s life. You may have a right to have this decision reviewed.<\/p>\n

To amend PHI.<\/p>\n

\u2022 You can ask to correct PHI you believe is incorrect or incomplete. The Practice may require you to make your request in writing and provide a reason for the request.<\/p>\n

\u2022 The Practice may deny your request. The Practice will send a written explanation for the denial and allow you to submit a written statement of disagreement.<\/p>\n

To request confidential communications.<\/p>\n

\u2022 You can ask the Practice to contact you in a specific way. The Practice will say \u201cyes\u201d to all reasonable requests.<\/p>\n

To limit what is used or shared.<\/p>\n

\u2022 You can ask the Practice not to use or share PHI for treatment, payment, or business operations. The Practice is not required to agree if it would affect your care.<\/p>\n

\u2022 If you pay for a service or health care item out-of-pocket in full, you can ask the Practice not to share PHI with your health insurer.<\/p>\n

\u2022 You can ask for the Practice not to share your PHI with family members or friends by stating the specific restriction requested and to whom you want the restriction to apply.<\/p>\n

To obtain a list of those with whom your PHI has been shared.<\/p>\n

\u2022 You can ask for a list, called an accounting, of the times your health information has been shared.  You can receive one accounting every 12 months at no charge, but you may be charged a reasonable fee if you ask for one more frequently.<\/p>\n

At Salve Regina Counseling Center, we respect your privacy. By opting into our SMS program, you consent to receive text messages related to appointment reminders and important updates. We do not sell or share your information with third parties. Message frequency varies. Message & data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us.<\/p>\n

To receive a copy of this Notice.<\/p>\n

\u2022 You can ask for a paper copy of this Notice, even if you agreed to receive the Notice electronically.<\/p>\n

To choose someone to act for you.<\/p>\n

\u2022 If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights.<\/p>\n

To file a complaint if you feel your rights are violated.<\/p>\n

\u2022 You can file a complaint by contacting the Practice using the following information:<\/p>\n

The Salve Regina Center<\/p>\n

1500 N 5th Street, Springfield, IL 62702<\/p>\n

Melinda Osborn<\/p>\n

217-330-5773<\/p>\n

\u2022 You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov\/ocr\/privacy\/hipaa\/complaints\/.<\/p>\n

\u2022 The Practice will not retaliate against you for filing a complaint.<\/p>\n

OUR USES AND DISCLOSURES<\/p>\n

1. Routine Uses and Disclosures of PHI<\/p>\n

The Practice is permitted under federal law to use and disclose PHI, without your written authorization, for certain routine uses and disclosures, such as those made for treatment, payment, and the operation of our business. The Practice typically uses or shares your health information in the following ways:<\/p>\n

To treat you.<\/p>\n

\u2022 The Practice can use and share PHI with other professionals who are treating you.<\/p>\n

\u2022 Example: Your primary care doctor asks about your mental health treatment.<\/p>\n

To run the health care operations.<\/p>\n

\u2022 The Practice can use and share PHI to run the business, improve your care, and contact you.<\/p>\n

\u2022 Example: The Practice uses PHI to send you appointment reminders if you choose.<\/p>\n

To bill for your services.<\/p>\n

\u2022 The Practice can use and share PHI to bill and get payment from health plans or other entities.<\/p>\n

\u2022 Example: The Practice gives PHI to your health insurance plan so it will pay for your services.<\/p>\n

2. Uses and Disclosures of PHI That May Be Made Without Your Authorization or Opportunity to Object<\/p>\n

The Practice may use or disclose PHI without your authorization or an opportunity for you to object, including:<\/p>\n

To help with public health and safety issues<\/p>\n

\u2022 Public health: To prevent the spread of disease, assist in product recalls, and report adverse reactions to medication.<\/p>\n

\u2022 Required by the Secretary of Health and Human Services: We may be required to disclose your PHI to the Secretary of Health and Human Services to investigate or determine our compliance with the requirements of the final rule on Standards for Privacy of Individually Identifiable Health Information.<\/p>\n

\u2022 Health oversight: For audits, investigations, and inspections by government agencies that oversee the health care system, government benefit programs, other government regulatory programs, and civil rights laws.<\/p>\n

\u2022 Serious threat to health or safety: To prevent a serious and imminent threat.<\/p>\n

\u2022 Abuse or Neglect: To report abuse, neglect, or domestic violence.<\/p>\n

To comply with law, law enforcement, or other government requests<\/p>\n

\u2022 Required by law: If required by federal, state or local law.<\/p>\n

\u2022 Judicial and administrative proceedings:  To respond to a court order, subpoena, or discovery request.<\/p>\n

\u2022 Law enforcement: For law locate and identify you or disclose information about a victim of a crime.<\/p>\n

\u2022 Specialized Government Functions:  For military or national security concerns, including intelligence, protective services for heads of state, or your security clearance.<\/p>\n

\u2022 National security and intelligence activities: For intelligence, counterintelligence, protection of the President, other authorized persons or foreign heads of state, for purpose of determining your own security clearance and other national security activities authorized by law.<\/p>\n

\u2022 Workers’ Compensation:  To comply with workers’ compensation laws or support claims.<\/p>\n

To comply with other requests<\/p>\n

\u2022 Coroners and Funeral Directors: To perform their legally authorized duties.<\/p>\n

\u2022 Organ Donation: For organ donation or transplantation.<\/p>\n

\u2022 Research: For research that has been approved by an institutional review board.<\/p>\n

\u2022 Inmates:  The Practice created or received your PHI in the course of providing care.<\/p>\n

\u2022 Business Associates: To organizations that perform functions, activities or services on our behalf.<\/p>\n

3. Uses and Disclosures of PHI That May Be Made With Your Authorization or Opportunity to Object<\/p>\n

Unless you object, the Practice may disclose PHI:<\/p>\n

To your family, friends, or others if PHI directly relates to that person’s involvement in your care.<\/p>\n

If it is in your best interest because you are unable to state your preference.<\/p>\n

4. Uses and Disclosures of PHI Based Upon Your Written Authorization<\/p>\n

The Practice must obtain your written authorization to use and\/or disclose PHI for the following purposes:<\/p>\n

Marketing, sale of PHI, and psychotherapy notes.<\/p>\n

You may revoke your authorization, at any time, by contacting the Practice in writing, using the information above. The Practice will not use or share PHI other than as described in Notice unless you give your permission in writing.<\/p>\n

OUR RESPONSIBILITIES<\/p>\n

\u2022 The Practice is required by law to maintain the privacy and security of PHI.<\/p>\n

\u2022 The Practice is required to abide by the terms of this Notice currently in effect. Where more stringent state or federal law governs PHI, the Practice will abide by the more stringent law.<\/p>\n

\u2022 The Practice reserves the right to amend Notice. All changes are applicable to PHI collected and maintained by the Practice. Should the Practice make changes, you may obtain a revised Notice by requesting a copy from the Practice, using the information above, or by viewing a copy on the website [WEB ADDRESS WHERE THIS NOTICE IS POSTED].<\/p>\n

\u2022 The Practice will inform you if PHI is compromised in a breach.<\/p>\n

SMS COMPLIANCE CONSUMER DATA<\/p>\n

Data Sharing<\/p>\n

We may contact you through SMS for Apointment reminders, Health tips, Important updates, Conversational messaging, Provide answers to questions, Personal inquiries, Provide answers to questions, Personal inquiries, Provide customer support, Schedule appointments <\/span><\/p>\n

\u2022 Customer data is not shared with 3rd parties for promotional or marketing purposes.<\/p>\n

\u2022 Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.<\/p>\n

Messaging Terms and Conditions<\/p>\n

By providing your phone number and checking the box, you consent to receive appointment reminders, health tips, important updates, conversational messages, answers to questions, personal inquiries, and customer support via text message from Salve Regina Center. Message frequency varies. Message and data rates may apply.<\/span><\/p>\n

We do not transfer consumer data to any external organizations under any circumstances, even with your consent.<\/p>\n

This Notice is effective on 08\/01\/2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. The Salve Regina Center (the \u201cPractice\u201d) is committed to protecting your privacy. The Practice is required by federal law to maintain the privacy of Protected Health Information (\u201cPHI\u201d), which… Read More »Privacy Policy<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Pc4Es6-3","jetpack-related-posts":[{"id":108,"url":"https:\/\/salvereginacenter.com\/home\/fees\/","url_meta":{"origin":3,"position":0},"title":"Services and Rates","author":"Melinda Osborn, LCPC, NCC","date":"April 1, 2021","format":false,"excerpt":"Individual Counseling Sessions $125 60 minute\u00a0Intake and Assessment $100 45 minute Psychotherapy Session Insurance The Salve Regina Center is established with various insurance providers. 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